Customer Service

MusicTime.ca: Where Service is our number 1 priority!
MusicTime.ca is a family owned business, dedicated to providing outstanding customer service to each and every customer.  When you purchase sheet music online from us, we want you to feel like part of the family.

We go out of our way to locate hard-to-find sheet music!
At MusicTime.ca, we take pride in our extensive collection of sheet music titles in many genres. We work hard to make sure we have the most popular titles and new releases in stock. Our inventory always holds thousands of titles to choose from.  If you’re looking for hard-to-find sheet music that we don’t have, we’ll get it for you. If you can't find what you are looking for, then please feel free to contact us and ask.  We're here to help!

When it comes to sheet music, our staff knows their stuff.
MusicTime.ca staff members are reliable sources for all your sheet music purchase & product questions. Many are professional musicians themselves, so they share your interests and understand your requests. They can offer expert advice on any of our products or assist you in finding the sheet music you need.

Fantastic prices on sheet music & music accessories.
Part of MusicTime.ca’s dedicated customer service includes keeping our prices low. That’s why our entire product inventory is priced up to a 20% discount. That’s 20% all the time on nearly every item. We carry so many items that we can sell them to you for less than other online retailers! You’ll see the difference in any size order.

Prices and discounts are subject to change without notice, as we must match the changes made by the publishers.  All sales are final.  Returns are only accepted for errors, defective or damaged books during shipping and all claims must be made within 14 days of receipt.